4999bt Privacy Policy — Your Data, Your Rights

4999bt's Privacy Policy is a clear commitment between us and you. This document reflects how we view your data — it is not our asset, it is a reflection of your trust.

This privacy policy applies to the 4999bt website, mobile platform, and all associated services. It applies whenever you use 4999bt through any channel.

This policy has been prepared specifically for members in Bangladesh and written in Bangla so every member can understand it with ease. If you have any questions, support@4999bt.clickto get in touch.

4999bt collects three types of information — what you provide directly, what is derived from how you use the platform, and what is collected automatically through technical means.

Information You Provide Directly:

• At registration: full name, mobile number, date of birth, and email address.
• During identity verification: national ID number or passport number, and a photo.
• Payment details: bKash/Nagad/Rocket account number or bank details.
• When contacting support: your messages and attachments.

Automatically collected information:

• IP address and device type (mobile/desktop).
• Browser type and version.
• Pages visited, time spent on each page, and links clicked.
• Login time and session duration.
• Betting and transaction history.

4999bt uses your data only for specific, legitimate purposes. Each purpose has a distinct legal basis:

• Service Delivery: Account management, bet processing, and payment transactions are necessary for the performance of our contract with you.
• Security Assurance: To detect fraud, prevent multiple accounts, and keep your account secure.
• Legal compliance: Certain data must be collected and retained to comply with anti-money laundering laws and international gaming regulations.
• Service improvement: To analyze which features are most used and where issues arise, helping make 4999bt better.
• Relevant offers: We show you relevant bonuses and promotions based on your preferred sports or games — but if you opt out, you'll see general offers instead.
• Support Services: To keep a record of your complaints or queries and resolve them promptly.

4999bt never sells or trades your personal data to advertisers. Your information is also never used for profiling-based targeted advertising.

4999bt shares limited data with third parties only in specific circumstances. Each case has a valid reason and is covered by a data protection agreement:

• Payment processor: bKash, Nagad, Rocket, DBBL — only the minimum necessary information is shared with these providers to complete transactions. They are governed by their own privacy policies.
• Identity verification service: Documents may be shared with authorized verification agencies for KYC purposes. This is always done over an encrypted connection.
• Law enforcement agencies: Information may be disclosed when legally required by a valid court order or government request. Where possible, you will be notified if this occurs.
• Technology partners: Limited technical data may be shared with hosting, cybersecurity, or analytics providers — it is fully anonymised and non-identifiable.

Before sharing data with any third party, 4999bt ensures that the party has adequate data protection measures in place. No data is shared with any third party without a data protection agreement.

A cookie is a small text file stored in your browser. 4999bt uses four types of cookies — each serving a distinct purpose:

Optional cookies can be disabled at any time from your browser settings, though some features may not work as intended. 4999bt does not use any third-party cross-site tracking cookies.

As a 4999bt member, you have several important rights over your own data. These are not just formalities — they are fully enforceable in practice:

To exercise these rights, support@4999bt.clickto send us an email or reach us via live chat. Due to legal obligations, not all requests may be fully fulfilled — you will be informed of the reason if that is the case.

4999bt follows the highest industry standards to protect your data. Below are the actual technical measures we have in place — not just promises:

• Encryption: All data transmissions are secured with 256-bit TLS 1.3 encryption. Sensitive data stored on our servers is protected with AES-256 encryption.
• Password security: Your password is never stored in plain text — bcrypt hashing is used, meaning it cannot be read even by 4999bt staff.
• Access control: Member data is accessible only to authorised staff on a strict need-to-know basis.
• Regular audits: Independent security experts audit the system every six months. Penetration testing is also conducted on a regular basis.
• Data backup: Fully encrypted backups of all data are stored on geographically separate servers.
• Incident response: In the event of a security breach, affected members will be notified within 72 hours.

4999bt conducts annual security assessments and updates its defences against emerging threats. Our investment in data security never stops.

4999bt strictly prohibits providing services to anyone under the age of 18. This is not just a terms-and-conditions matter — it is our ethical responsibility.

• Age verification is in place during the registration process.
• Where there is doubt, age is verified using a national ID card.
• If data belonging to anyone under 18 is collected, it will be deleted immediately and the account will be closed.

If Parents Have Concerns support@4999bt.clickto report it. The account will remain suspended until the investigation is complete.

4999bt's privacy policy may be updated from time to time — due to changes in technology, law, or service improvements. We remain transparent about any changes we make:

• The "Last Updated" date at the top of the page will be changed.
• For significant changes, you will be notified 7 days in advance via email or platform notification.
• For major changes, your consent may be requested again.

To view a previous version of our privacy policy, contact support — we maintain an archive.

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: support@4999bt.click — Privacy-related requests are typically responded to within 3 business days.
• Live chat: Get instant help via live chat, 24/7.
• Formal Complaint: For serious matters, send a written complaint by email — a written decision will be issued within 7 business days.

If you are not satisfied with 4999bt's decision, you have the right to lodge a complaint with an independent international data protection authority. Our support team can guide you through the process.